Food Services

Food Services

Online Systems for Managing Student Cafeteria Accounts

Keystone Oaks’ Food Service Department is now utilizing SchoolCafe to allow families to manage and view breakfast and lunch purchases, make online food service payments, and set certain cafeteria account restrictions.

Families should visit https://www.schoolcafe.com/ to create a new account. To create an account, families will need to enter their name, email address, phone number, student name(s), school(s) and student ID number, which can be found in PowerSchool. 

Any remaining balances from the previous system, K12PaymentCenter, will be transferred to SchoolCafe prior to the first day of school. Students will continue to use their same pin number in the cafeteria that they have used in past years. Teachers and cafeteria staff will assist kindergarten students with their pin number during the first few weeks of school.

Families can add money to students’ lunch accounts via the SchoolCafe website using a credit or debit card. Families may also add money to students’ lunch accounts by sending a check to school. Please be sure to place the check in an envelope that is clearly marked with the name of the student, their school, and direct it to the attention of the school cafeteria.

Families may also use SchoolCafe to:
  • View the current balance
  • View purchase history
  • Set up low balance alerts and auto pay
  • Submit applications for the Free & Reduced Price Meals Program

Free & Reduced Lunch Program

Children need healthy meals to learn. Keystone Oaks School District offers healthy meals every school day.

2019/2020 breakfast and lunch prices are as follows:
Elementary Breakfast: $1.35
Elementary Lunch: $2.45
Secondary Breakfast: $1.45
Secondary Lunch: $2.55

Your children may qualify for free meals or for reduced price meals. Reduced price is $0.30 for breakfast and $0.40 for lunch. The paper application for free or reduced price meal benefits and a set of detailed instructions can be provided upon request, however applying online using through the website www.compass.state.pa.us is recommended. Below are some common questions and answers to help you with the application process.

If you have received a NOTICE OF DIRECT CERTIFICATION letter for free meals, do not complete the application. But do let the school know if any children in your household are not listed on the Notice of Direct Certification letter you received.
  1. WHO CAN GET FREE OR REDUCED PRICE MEALS OR SPECIAL MILK? 
  • All children in households receiving Supplemental Nutrition Assistance Program (SNAP), formerly Food Stamps, or Temporary Assistance for Needy Families (TANF) benefits are eligible for free meals.
  • Foster children who are under the legal responsibility of a foster care agency or court are eligible for free meals. 
  • Children participating in their school’s Head Start program are eligible for free meals.
  • Children who meet the definition of homeless, runaway, or migrant are eligible for free meals.
  • Children may receive free or reduced price meals if your household’s income is within the limits on the Federal Income Eligibility Guidelines. Your children may qualify for free or reduced price meals if your household income falls at or below the limits on this chart. 

2. HOW DO I KNOW IF MY CHILDREN QUALIFY AS HOMELESS, MIGRANT, OR RUNAWAY?
Do the members of your household lack a permanent address? Are you staying together in a shelter, hotel, or other temporary housing arrangement? Does your family relocate on a seasonal basis? Are any children living with you who have chosen to leave their prior family or household? If you believe children in your household meet these descriptions and haven’t been told your children will get free meals, please call or e-mail Suzanne Lochie, Supervisor of Pupil Services, at 412-571-6013 or via email - lochie@kosd.org.

3. DO I NEED TO FILL OUT AN APPLICATION FOR EACH CHILD?
No. Use one Free and Reduced Price School Meals Application for all students in your household. We cannot approve an application that is not complete, so be sure to fill out all required information. Return the completed application to: Trista Boyes, Dining Services Dept. 1000 Kelton Ave. Pgh, Pa 15216. You can contact Trista at 412-571-6017 with questions. 

4. SHOULD I FILL OUT AN APPLICATION IF I RECEIVED A LETTER THIS SCHOOL YEAR SAYING MY CHILDREN ARE ALREADY APPROVED FOR FREE MEALS?
No, but please read the letter you received carefully and follow the instructions. If any children in your household were missing from your eligibility notification, contact Trista Boyes, at 412-571-6017 immediately.

5. CAN I APPLY ONLINE?
Yes! You are encouraged to complete an online application instead of a paper application if you are able. The online application has the same requirements and will ask you for the same information as the paper application. Visit kosd.org or Visit the PA Department of Human Services website at www.compass.state.pa.us.

6. MY CHILD’S APPLICATION WAS APPROVED LAST YEAR. DO I NEED TO FILL OUT A NEW ONE?
Yes. Your child’s application is only good for that school year and for the first few days of this school year. You must send in a new application unless the school told you that your child is eligible for the new school year. 

7. I GET WIC BENEFITS. CAN MY CHILDREN GET FREE MEALS?
Children in households participating in WIC may be eligible for free or reduced price meals. Please send in an application.

8. WILL THE INFORMATION I GIVE BE CHECKED?
Yes. We may also ask you to send written proof of the household income you report. 

9. IF I DON’T QUALIFY NOW, MAY I APPLY LATER?
Yes, you may apply at any time during the school year. For example, children with a parent or guardian who becomes unemployed may become eligible for free and reduced price meals if the household income drops below the income limit.

10. WHAT IF I DISAGREE WITH THE SCHOOL’S DECISION ABOUT MY APPLICATION?
You should talk to school officials. You also may ask for a hearing by calling or writing to: Joseph Kubiak, Business Office 1000 Kelton Ave. Pgh, Pa 15216 - 412-571-6028 or kubiak@kosd.orgkubiak@kosd.org

11. MAY I APPLY IF SOMEONE IN MY HOUSEHOLD IS NOT A U.S. CITIZEN?
Yes. You, your children, or other household members do not have to be U.S. citizens to apply for free or reduced price meals.

12. WHAT IF MY INCOME IS NOT ALWAYS THE SAME?
List the amount that you normally receive. For example, if you normally make $1000 each month, but you missed some work last month and only made $900, put down that you made $1000 per month. If you normally get overtime, include it, but do not include it if you only work overtime sometimes. If you have lost a job or had your hours or wages reduced, use your current income.

13. WHAT IF SOME HOUSEHOLD MEMBERS HAVE NO INCOME TO REPORT?
Household members may not receive some types of income we ask you to report on the application, or may not receive income at all. Whenever this happens, please write a 0 in the field. However, if any income fields are left empty or blank, those will also be counted as zeroes. Please be careful when leaving income fields blank, as we will assume you meant to do so.

14. WE ARE IN THE MILITARY. DO WE REPORT OUR INCOME DIFFERENTLY?
Your basic pay and cash bonuses must be reported as income. If you get any cash value allowances for off-base housing, food, or clothing, or receive Family Subsistence Supplemental Allowance payments, it must also be included as income. However, if your housing is part of the Military Housing Privatization Initiative, do not include your housing allowance as income. Any additional combat pay resulting from deployment is also excluded from income. 

15. WHAT IF THERE ISN’T ENOUGH SPACE ON THE APPLICATION FOR MY FAMILY?
List any additional household members on a separate piece of paper, and attach it to your application. Contact Trista Boyes at 412-571-6017 boyes@kosd.org to receive a second application.

16. MY FAMILY NEEDS MORE HELP, ARE THERE OTHER PROGRAMS WE MIGHT APPLY FOR? To find out how to apply for SNAP or other assistance benefits visit www.compass.state.pa.us, contact your local assistance office or call 1800-692-7462. 

If you have other questions or need help, call 412-571-6059

Fresh Fruits & Vegetables at Keystone Oaks

During the 2014-2015 school year, the Food Services Department introduced the Farm to Fork Program. Keystone Oaks now partners with local farms and growers to provide fresher locally grown produce to our students.
 
In line with this program, the District also offers an Unlimited Fresh Fruits & Vegetables Program to students. Any student who purchases a complete lunch is able to receive an unlimited amount of fresh fruits and/or vegetables with their lunch. Offerings change daily, but typically include baby carrots, cherry tomatoes, cucumber slices, broccoli, apples, pears, and mandarin oranges. 

Meet Mr. Kevin Lloyd, Director of Food Service

Kevin Lloyd
Kevin Lloyd began working as Director of Food Services in 2014. In his time at KO, he has implemented Farm to Fork, the Unlimited Fresh Fruits and Vegetables program and the Summer Lunch Program, which has provided nearly 15,000 free lunches to children 18 and younger. Mr. Lloyd has more than 30 years of experience in the food service industry. 

Non-discrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; or

(3) email: program.intake@usda.gov.

This institution is an equal opportunity provider.


Civil Rights Complaint Procedure for Food Service Department


Procedure for Food and Nutrition Services (FNS) Civil Rights Complaints
Pennsylvania Department of Education

Division of Food and Nutrition
  1. Sponsor receives a Civil Rights complaint from the complainant (i.e. parent).

          a) Sponsor must inform complainant of Federal Civil Rights rules and regulations that have been established for protected classes. (A protected class is any person or group of people who are protected from discrimination based on):

    1. Race
    2. Color
    3. National Origin
    4. Age
    5. Sex
    6. Disability

      b) Sponsor must provide complainant the necessary information to file a complaint, which is:
            1. Mailing address of the USDA:
            U.S. Department of Agriculture
            Office of the Assistant Secretary for Civil Rights
            1400 Independence Avenue, SW
            Washington, D.C. 20250-9410;

            2. USDA’s Telephone/Fax numbers and Email address:
            (866) 632-9992 / (202) 690-7442 F/ program.intake@usda.gov

            3. Electronic link to file a civil rights complaint:
            http://www.ascr.usda.gov/complaint_filing_cust.html

      Note: If the sponsor is unsure if the complaint falls under a protected class, sponsor should provide complainant the federal complaint information.

      c) After providing the complainant with the information on how to file a Civil Rights complaint directly at the Federal level, the sponsor may attempt to resolve the complaint if it is a matter that can be resolved quickly. Resolving complaints in real-time at the lowest possible level is encouraged. (*Note: This is not an investigation as neither the sponsor nor the State agency has the authority to conduct complaint investigations. This is simply trying to resolve the situation if it was potentially caused by a miscommunication.)
      If the complainant refuses to discuss the matter any further with the sponsor or if the matter cannot be resolved quickly, then the sponsor should:

      1. reiterate the complaint filing procedures in 1)b),

      2. document the complaint and actions taken (i.e. referral to Federal complaint procedures) in a Civil Rights complaint log that is separate from any other complaint log, (*Note: A separate Civil Rights complaint log is necessary due to confidentiality and privacy laws. See complaint log requirements in d) below.), and

      3. notify the State agency of the discussion. (*Note: it is important for the sponsor to notify the State agency because regular communication between the sponsor and State agency is key to operating the program successfully.)
      June 15, 2016 2

      If the complainant is willing to try to resolve the issue with the sponsor and a satisfactory resolution is achieved, then the sponsor should still remind the complainant (using the information in 1)b)) of his/her right to file at the Federal level if necessary. (*Note: Complainants retain the right to file at the Federal level even if a resolution seems to have been reached at the sponsor level.) The sponsor needs to document the complaint and actions taken (i.e. how resolution was achieved) in a log that is separate from any other complaint log, and notify the State agency of the resolution.

      d) Regardless if the complainant wishes to file at the Federal level, the sponsor should document as much information as possible in their Civil Rights complaint log including, but not limited to, the following:
            ? Date Complaint Received
            ? Complainant’s Name
            ? Complainant’s Address
            ? Complainant’s Telephone Number
            ? Complainant’s Email Address
            ? Allegation of Discrimination/Issue (i.e. FNS program involved, protected class(es) involved, etc.)
            ? Date of Alleged Discriminatory Action

      1. The sponsor must forward the information, within 5 days of receipt of complaint from complainant, to the State agency (process depicted below):

            State Agency Civil Rights Coordinator State Agency Director* FNS Regional Office Civil Rights Contact FNS Headquarters       Civil Rights Office Complainant
      2. *State Agency level must forward complaint information, within 5 days of receipt of complaint from sponsor, to the FNS regional office.

      3. FNS team conducts complaint review and investigation, which includes contact with the complainant, State agency, sponsor, etc.

      2) Additional Information:
            a) Complainants must file within 180 days of the alleged action
            b) Confidentiality is extremely important
            c) USDA complaint form:
                  English version: 
      http://www.ocio.usda.gov/sites/default/files/docs/2012/Complain_combined_6_8_12.pdf
                  Spanish version: 
      http://www.ocio.usda.gov/sites/default/files/docs/2012/Spanish_Form_508_Compliant_6_8_12_0.pdf

Breakfast & Lunch Menus

Staff

Kevin Lloyd
Director of Food Services
412-571-6059
 
Trista Boyes
Assistant Food Service Manager
412-571-6017 
School Breakfast Challenge
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