I don't want the device insurance, do I still have to do something?
Yes, even if you do not want the device insurance you must still login and waive the insurance or your student will not be given a device. This can be done when you reach the screen below during the enrollment process.
What does paying $20 cover?
The $20 enrollment fee covers any repairs to your device unless it is deemed a total loss. The deductibles are as follows:
- First Incident - $0
- Second Incident - $10
- Third Incident - $25
- Lost, stolen device, or deemed total loss - $100
What constitutes a total loss?
When the cost to repair a device is greater than the total cost of the device. It is considered a total loss. If you have waived the insurance and the device is deemed a total loss, lost, or stolen the total cost for the device is $335
If you purchase insurance and the device is lost, stolen, or deemed a total loss the total cost to replace the device is $100
I bought insurance and my child broke their Chromebook, what should I do?
Have your child bring the Chromebook to school. Their classroom teacher, building secretary, or principal will contact the technology department. If the Chromebook needs a repair, the KO Tech Team will file a claim. You will receive an email and must approve this claim in order for the device to be repaired and returned to your child.
What dates does this insurance cover?
The insurance begins at the date of purchase. Insurance must be purchased yearly.